BUILT NOT BEGGED
LocalPro Feedback Desk: Public Intake With Private Review
If you sell software, feedback is coming whether you organize it or not. Bug reports land in random inboxes. Feature requests show up in comments. New product ideas get mentioned once and lost.
Feedback Desk gives all of it one front door, and keeps the review side private where it belongs.
What it does
LocalPro Feedback Desk provides public intake for three kinds of submissions: bugs, feature requests, and new product ideas. Public intake means your users and customers can send them in through a proper channel instead of improvising one.
Review is private and handled by an administrator. The public can submit, but they do not see the review process, and submissions are not left sitting in public view. That split is the whole design. Open at the front, private at the back.
Submissions are receipt based. When somebody submits, there is a receipt tied to that submission. That matters when a report needs to be found, referenced, or followed up on later, instead of living on somebody’s memory that they sent something in sometime last month.
Feedback Desk also supports optional protected evidence uploads. Some bug reports need proof attached, like a screenshot or a file that shows the problem. Protected means that evidence is not just floating around in public. Optional means submitters who do not need it are not forced to use it.
Who it is for
This is for software sellers, plugin builders, and product owners running WordPress who are tired of scattered feedback. If your bug reports live in five places and your feature requests live nowhere, you are the person this was built for.
The problem it solves
Unorganized feedback gets lost, and lost feedback turns into repeat bugs, missed features, and customers who feel ignored because, from their side, they were. They reported it. Nobody can find the report.
One intake, private administrator review, and receipt based submissions turn feedback into a record you can actually work from.
Price and status
LocalPro Feedback Desk is free, with a direct download from the product page.
It is in beta, version 2026.10.12.001. Yes, we see the irony in asking for feedback on the feedback tool. Send it anyway. That is what it is for.